Privacy Policy

At MedStats Billing, LLC, we respect your privacy and are committed to protecting your personal and sensitive information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our medical billing and revenue cycle management services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Practice name
State and location details
Any information you submit through contact forms, audits, or consultation requests

Technical & Usage Information

IP address
Browser type and device information
Pages visited and time spent on the website
Referring URLs

This information helps us improve website performance, security, and user experience.

How We Use Your Information

We use the collected information to: Respond to inquiries and consultation requests Provide medical billing, RCM, credentialing, and related services Improve our website functionality and service offerings Communicate service updates or important notices Maintain compliance with legal and regulatory requirements We do not sell, rent, or trade your personal information to third parties.

SMS Communications & Consent

By providing your mobile phone number and opting in through our website, forms, or other communication channels, you consent to receive SMS (text message) communications from MedStats Billing, LLC.

These messages may include:

Appointment reminders
Service updates
Billing or account-related notifications
Customer support communications

Message Frequency:

Message frequency varies based on your interactions with us but typically does not exceed 5 messages per month.

Message & Data Rates:

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions:

You may opt out of receiving SMS messages at any time by replying STOP to any message.
After opting out, you will no longer receive SMS communications unless you re-enroll.

Help Instructions:

For help, reply HELP or contact us directly at 888-791-9424 or info@medstatsbilling.com.

Consent to receive SMS messages is not a condition of purchase or services.

HIPAA Compliance & Protected Health Information (PHI)

MedStats Billing, LLC operates in full compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Any Protected Health Information (PHI) shared with us is handled securely
PHI is accessed only by authorized personnel
We use administrative, technical, and physical safeguards to protect sensitive data
PHI is used strictly for billing, coding, and revenue cycle services

Data Security

We implement industry-standard security measures to protect your information, including:

Secure servers and encrypted systems
Restricted access controls
Regular monitoring and security updates

While no system can guarantee 100% security, we take all reasonable steps to protect your data.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Improve marketing performance

You may choose to disable cookies through your browser settings; however, this may affect certain website features.

Third-Party Services

We may use trusted third-party tools for:

Website analytics

Marketing and communication

Secure data processing

These third parties are contractually obligated to maintain confidentiality and data security.

Your Privacy Rights

You have the right to: Request access to your personal information Request correction or deletion of your data Withdraw consent for communications To exercise your rights, please contact us using the details below.

Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:

4627 W. Sunset Blvd, Tampa, FL 33629
888-791-9424
info@medstatsbilling.com

(888) 791-9424