Terms and Conditions – medstatsbilling.com

Terms & Conditions

The Terms and Conditions page outlines the policies, rules, and guidelines that govern the use of the MedStats Billing, LLC website and services. This page is created to ensure transparency, protect both parties, and establish clear expectations between MedStats Billing and its clients.

By accessing our website, submitting a form, requesting a consultation, or using any of our medical billing, revenue cycle management, credentialing, or related services, you agree to comply with these Terms and Conditions. These terms apply to all visitors, clients, and users of our website, regardless of location.

Purpose of the Terms & Conditions

Our Terms and Conditions are designed to:

Define how our website and services may be used
Clarify the responsibilities of clients and users
Protect sensitive healthcare and business information
Ensure compliance with healthcare regulations, including HIPAA
Reduce misunderstandings by setting clear service boundaries

This page helps create a secure, fair, and professional relationship between MedStats Billing and the healthcare providers we serve.

Use of Website and Services

Users are expected to use our website and services for lawful and professional purposes only. Any misuse, including submitting false information, attempting unauthorized access, or violating applicable laws, is strictly prohibited.

Healthcare providers remain responsible for the accuracy of patient data, documentation, and coding information submitted to us. MedStats Billing supports billing and administrative processes but does not provide medical, clinical, or legal advice.

Healthcare Compliance and HIPAA Commitment

As a medical billing and revenue cycle management company, MedStats Billing operates in accordance with HIPAA regulations. Any Protected Health Information (PHI) shared with us is handled with strict confidentiality and security safeguards. Access to sensitive data is limited to authorized personnel, and information is used only for billing, coding, reporting, and administrative purposes as outlined in our service agreements.

Client Responsibilities and Cooperation

To ensure accurate billing and timely reimbursements, clients are expected to: Provide complete and accurate information Respond promptly to documentation or payer requests Review billing reports and statements regularly Maintain compliance with payer and regulatory requirements Delays or issues caused by incomplete or inaccurate information may affect billing outcomes.

Payments, Fees, and Service Agreements

Service fees, payment terms, and billing structures are defined in individual agreements. These agreements take precedence over general website information. Failure to meet payment obligations may result in delayed services, suspension, or termination according to agreed terms.

SMS Text Messaging Terms

By providing your mobile phone number through our website forms, consultation requests, or other communication methods, you consent to receive SMS (text message) communications from MedStats Billing, LLC.

SMS communications may include service-related messages such as appointment reminders, account notifications, or responses to inquiries.

Message frequency: Message frequency varies based on your interaction with our services.
Message & data rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-out: You may opt out of SMS communications at any time by replying STOP to any message.
Help: For assistance, reply HELP or contact us using the information below.

Consent to receive SMS messages is not a condition of purchasing services.

Intellectual Property and Website Content

All content published on this website, including text, branding, graphics, and materials, is the property of MedStats Billing, LLC and is protected under applicable intellectual property laws. Unauthorized use, copying, or distribution is not permitted.

Contact and Support

If you have questions regarding our Terms and Conditions or need clarification about any policy, our team is available to assist you.

MedStats Billing, LLC
Tampa, Florida, USA
888-791-9424
info@medstatsbilling.com

(888) 791-9424